Shipping policy

Shipping Policy

Where we ship
We currently ship to the United States, United Kingdom, Canada, and Australia.

Processing time
Orders are processed within 24–48 business hours (Monday–Friday, excluding public holidays). Once your order has shipped, you will receive a confirmation email with tracking details.

Delivery time
Standard delivery to the US, UK, Canada, and Australia usually takes 5–8 business days after your order has been shipped. Delivery times are estimates and may vary during peak periods, public holidays, or due to customs delays outside our control.

Free shipping
We offer free shipping on all orders to the United States, United Kingdom, Canada, and Australia.

Duties and taxes
For international orders, any applicable duties, taxes, or import fees are handled according to your local regulations. In most cases these are calculated at checkout or collected by the carrier on delivery where required. You will not face unexpected charges from us beyond what is shown at checkout.

Order tracking
A tracking number is provided by email as soon as your order leaves our warehouse. You can use this number to follow your shipment until it is delivered.

Incorrect or incomplete address
Please double-check your shipping address at checkout. We are not responsible for orders that are delayed, lost, or returned because of an incorrect or incomplete address. If a package is returned to us for this reason, we can reship it at your cost or refund the product price (shipping fees are non-refundable in this case).

Lost or damaged packages
If your order has not arrived within the expected window, or arrives damaged, contact us with your order number and we will help resolve it as quickly as possible.

Contact
For any shipping questions, email us at gearaestussupply@gmail.com or use the contact form on our website.