Privacy policy

Gear Aestus Supply™ (referred to herein as "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://aestussupplygear.com] or use our services.

Information We Collect

We may collect personal information that you provide voluntarily when you interact with our website or use our services. This information may include:

  • Personal identification information (such as your name, email address, shipping/billing address, and phone number).
  • Account credentials (such as username and password).
  • Payment information (such as credit card details, processed securely via encrypted payment gateways).
  • Communications preferences and customer support inquiries.

We may also automatically collect certain information about your device and usage patterns when you access our website or use our services, including:

  • IP address.
  • Browser type.
  • Operating system.
  • Referring website addresses.
  • Pages visited.
  • Usage data.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling your orders and warranty replacements
  • Managing your account and order history
  • Sending transactional communications (order confirmations, shipping updates, tracking notices)
  • Sending marketing communications by email or SMS where you have opted in or where permitted by applicable law
  • Personalizing your experience on our website and in our marketing
  • Improving our products, services, and website through analytics
  • Preventing and detecting fraud or unauthorized transactions
  • Complying with our legal and regulatory obligations

Sharing Your Information

We share necessary order data with trusted third-party service providers (such as Shopify, payment processors, and shipping carriers) strictly to fulfill your orders and operate our store. We never sell your personal information to third parties.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at gearaestussupply@gmail.com.