Refund policy

 

60-Day Money-Back Guarantee & 2-Year Warranty

60-Day Risk-Free Trial

60-day returns. If it’s not right for you, request a return within 60 days of delivery. Items should be undamaged and in original packaging. We’ll guide you through the process.

How to Start a Return or Exchange

To initiate a return, exchange, or warranty claim, simply email our support team at gearaestussupply@gmail.com with your order number. Our team will provide you with return instructions and a return authorization within 24 hours.

Damages & 2-Year Warranty Coverage

Every Aestus EXO-GEAR system is backed by our 2-Year Warranty against manufacturing defects, dial tension issues, or stitching wear. Please inspect your order upon arrival and contact us immediately at gearaestussupply@gmail.com if an item arrives damaged or defective so we can send out a free replacement right away.

Refund Processing

Once your return is received and inspected, we will notify you via email and process your full refund automatically to your original payment method within 3–5 business days.